There are three (3) approaches to report a lost or stolen charge card. Pick the strategy most advantageous for you.
Contact your nearby office amid consistent business hours to arrange a substitution card.
By Telephone
Call our toll free Card Management Service at 1-844-205-3334.
Press 2 for discourse acknowledgment or sit tight for the touch tone prompts.
Press 2 to deactivate or report a card Lost or Stolen.
Press 1 on the off chance that you know the card number you wish to deactivate.
Press 2 on the off chance that you don't have the foggiest idea about the card number. (You will require your record number and
Government disability or Tax ID Number).
Online
Go to www.tcbssb.com. Sign in and click on the Options tab then ATM/Debit Cards.
Place a check mark by the card you wish to report lost/stolen then tap on Submit.
Affirm that you have chosen the right card then Submit.
Third Coast Bank App
Open the TCB App and sign in specifically from your Mobile Device. Click on Manage Cards.
Select the card you wish to report lost/stolen. Click on Report Lost or Stolen.
Affirm you have chosen the right card then tap on Report.
At the point when your record was opened with us, we furnished you with an "Electronic Funds Transfer, Your Rights and Responsibilities Disclosure." A selection from the divulgence appeared beneath spreads the particular insights about your liabilities on unapproved exchanges. This is not the full exposure, just a segment itemizing singular customer liabilities. In the event that you wish to acquire a duplicate of the full exposure please contact a Bank agent at one of our branch workplaces.
Unapproved Transfers
Purchaser LIABILITY
Let us know immediately on the off chance that you trust your card and/or code has been lost or stolen, or on the off chance that you trust that an electronic asset exchange has been made without your authorization utilizing data from your check. Telephoning is the most ideal method for holding your conceivable misfortunes down. You could lose all the cash in your record. On the off chance that you let us know inside 2 business days after you learn of the misfortune or robbery of your card and/or code, you can lose close to $50 in the event that somebody utilized your card and/or code without your consent. Additionally, in the event that you don't let us know inside 2 business days after you learn of the misfortune or burglary of your card and/or code, and we can demonstrate we could have ceased somebody from utilizing your card and/or code without your authorization in the event that you had let us know, you could lose as much as $500. Likewise, if your announcement demonstrates exchanges that you didn't make, including those made via card, code or different means, let us know on the double. In the event that you don't let us know inside 60 days after the announcement was sent to you, you may not get back any cash you lost after the 60 days on the off chance that we can demonstrate that we could have halted somebody from taking the cash on the off chance that you had let us know in time.
On the off chance that a justifiable reason, (for example, a long excursion or a healing center stay) kept you from letting us know, we will broaden the time period.
VISA® CARD DEBIT
Extra breaking points on Liability for $50. Unless you have been terribly careless or have occupied with extortion, you won't be obligated for any unapproved exchanges utilizing your lost or stolen Visa card. This extra point of confinement on obligation does not have any significant bearing to ATM exchanges or to exchanges utilizing your Personal Identification Number which are not handled by Visa. Visa is an enrolled trademark of Visa International Service Associatio
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